At Marifah International School, we recognize that circumstances may arise requiring a student's withdrawal from our institution. To ensure clarity and fairness, we have established the following Withdrawal & Refund Policy:
General and Administrative Fees:
- General and administrative fees are non-refundable.
Course Fees Refund:
- If the institution is unable to proceed with a scheduled course, a full reimbursement of course fees will be promptly executed for new students.
Partial Refund of Course Fees::
Should students choose to withdraw from the institution, the following guidelines apply:
- 90% of tuition fees are refundable if the student's written notice of withdrawal is received more than three days before the Course Commencement Date.
- 50% of tuition fees are eligible for reimbursement if the student's written notice of withdrawal is received within the initial three days of classes.
- 0% no refund is applicable if the student's written notice of withdrawal is received more than three days after the Course Commencement Date.
Application for Refund:
- Refunds will be disbursed to the student or their respective parent/legal guardian.
- Requests for refunds in cash or to third parties are not sanctioned.
- Any credit balance in the student’s account, arising from an excess fee payment, will be automatically carried forward to offset the subsequent semester’s course fee if a written refund request is not submitted.
Refund of Course Fees:
- Withdrawal from individual units does not warrant a refund of fees.
- Sufficient documentary evidence must accompany all refund applications.
- All refund requests are to be directed to the School's Finance Office.
Initiating Withdrawal and Refund Requests:
- Prior to initiating a withdrawal and refund request, students or their parents/legal guardians must formally notify the school administration in writing of their intention to withdraw from the institution.
- All refund requests must be submitted within a specified timeframe from the date of withdrawal, as outlined in the school's official policies or communicated separately to the stakeholders.
Failure to Notify School Administration in Writing:
- If a student ceases attendance without formally notifying the school administration in writing of their intention to withdraw, they will remain liable for the payment of fees for the entire period until the date on which they submit the official withdrawal form.
Governing Law:
- These terms and conditions are governed by the laws of Malaysia and any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Selangor, Malaysia.
This policy is designed to provide clear guidance and ensure fairness for all parties involved in the withdrawal and refund process at Marifah International School.
